ISO 9001:2015 Quality Management System
Understanding the Requirements and Clauses of ISO 9001:2015
Duration: 7 – 8 hours
Target Audience:
Professionals involved in quality assurance, operations, production, technical, administration, warehousing, maintenance, procurement and management functions within manufacturing, service and operational environments.
Delegates should ideally have a basic understanding of organizational processes and quality management principles.
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Course Outcomes:
Delegates will attain foundational knowledge on:
- Understanding and interpreting all clauses of ISO 9001:2015
- Quality management principles and risk-based thinking
- Understanding the context of the organisation
- Leadership responsibilities and quality policy requirements
- Planning actions to address risks and opportunities
- Quality objectives and operational planning
- Support processes including competence, communication and documented information
- Operational control and service/product provision requirements
- Monitoring, measurement, analysis and performance evaluation
- Continual improvement requirements
A practical introduction to ISO 9001:2015 and its clause requirements, equipping delegates with an understanding of quality management system principles and the implementation of effective quality management practices within organizational environments.