ISO 9001:2015 Quality Management System Requirements

Duration: 7 – 8 hours

Target Audience:
Quality Managers and Process Owners

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*Or delegate name if attending in private capacity

Course Outcomes:

Comprehension of the ISO 9001:2015 standard and requirememts. Ability to implement, apply and control a QMS according to ISO 9001:2015 requirements in a specific organisational context.

  • Introduction to ISO 9001 QMS structure
  • 7 principles of Quality Management
  • Process Approach and Risk-based thinking
  • Risks and Opportunities
  • Customer Focus and Satisfaction
  • Performance Evaluation and Improvement