Corrective Action & Root Cause Analysis

Corrective Action & Root Cause Analysis (RCA)

Duration: 4 hours

Target Audience:
Professionals involved in quality assurance, food safety, production, engineering, warehousing, maintenance, hygiene, operations and supervisory or management roles across manufacturing and food-related industries.

Enquiry Form

*Or delegate name if attending in private capacity

Course Outcomes

Delegates will attain practical knowledge on:

  • The purpose and importance of corrective action processes
  • Principles of root cause analysis (RCA)
  • Gathering evidence and analysing process failures
  • Applying the 5 WHYs methodology effectively
  • Using the Ishikawa (Fishbone) Diagram for structured problem-solving
  • Developing effective corrective action plans
  • Verifying effectiveness and preventing recurrence

A practical introduction to structured root cause analysis techniques, enabling delegates to investigate problems effectively, identify underlying causes and implement sustainable corrective actions to prevent recurrence.